Questions homeowners actually ask

Standard covers kitchen surfaces, bathrooms, floors, and reachable dusting. Deep adds details like baseboards and switch plates that routine visits skip. Move-In/Move-Out is scoped for empty homes—inside cabinets, drawers, closets, and appliance interiors.

Standard and Deep price by room and bathroom count, while Move-In/Move-Out bills by the hour per cleaner. Add-ons and how often you book can change the total, but you’ll see your price before you send a request. Full breakdown lives on the pricing page.

If something's not right, let us know within 24 hours and we'll send someone back to fix it at no charge. That's our re-clean guarantee and part of having a real person confirm every booking.

Yes, weekly or biweekly, with a recurring discount built in and your preferences saved between visits.

Move-In/Move-Out cleans are billed hourly per cleaner and scoped for empty homes: inside cabinets, closets, and appliances that are usually off-limits when a place is lived-in.

Yes, supplies and equipment are included in every clean.

Let us know. There's a pet hair add-on so we budget the right amount of time, and nothing's a surprise on-site.

We clean with standard all-purpose products by default. If anyone in the house has allergies, pets, or fragrance sensitivities, note it when you book and we'll bring fragrance-free or pet-safe alternatives instead—no extra fee.

No, as long as we have access instructions. Plenty of neighbours book while they're at work.

We clean across Westboro, The Glebe, Barrhaven, Kanata, and Centretown. Check the neighbourhoods page for details on your area.

The sooner the better for a specific date, but same-week requests are common. Your quote shows availability once you pick a time.